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Regarding the Disney-level tourist experience, many people actually want to know what it is. Why can people arrange tourists clearly, but always feel that it is almost interesting when they go to other places? Today we will talk about this, so that after reading it, we will not only know what is good, but also understand some tricks – if you can use it yourself in the future, right

First of all, we have to make it clear that this -Grade is not a beautiful thing to say casually. It is a system skill designed from beginning to end, from inside to outside! For example, from the time you decide to go before you go out, to the end of the game, you go home and lie down in bed to savor every little detail in the whole process, and you may have thought of it, and you will find ways to make you comfortable, happy, and just enjoy it like a brainless person.

1. The thoughtfulness of the preparation stage in advance : What do you think are the most afraid of when going to the paradise? Afraid of queuing up! I'm afraid I can't find North when I get there! I'm afraid the weather is bad! Disney has done a good job in this regard, and its official app is very powerful, right? You can see how long it takes to queue for each project, get an appointment waiting card online, navigate, and even the restaurant menus can be viewed in advance, so that you can have a good idea in your heart, so you don’t have to get there to catch blindly;

2. Smooth and reasonable layout in the park : Walking in the Disney park, do you feel that the road signs are clear at a glance? No matter how many people there are, they won’t feel particularly chaotic? Is the transition between various regions quite natural? There are also bathrooms and drinking water points, which are distributed evenly and conveniently, making it difficult for you to go to the wrong way;

3. The staff’s enthusiasm and professional attitude : Are the actors who play various roles and the staff who can meet at any time very strong with smiles on their faces? If you have any questions, they will tell you patiently. Some will interact with you for a while, making you feel that not only come in to play with equipment, but also break into a friendly and enthusiastic fairy tale world.

4. Detailed and comprehensive consideration of service facilities : Do families with little babies find it particularly convenient? Can I rent a stroller? Is there a place to change baby's diapers? There are also all facilities for disabled friends. Only by doing this can all types of customers enjoy the fun.

Provide global procurement services for weak current intelligent products! This may be a good place for people who want to improve the intelligence level of the venue and indirectly improve the tourist experience. It may be a good place to get a good job!

5. All kinds of surprises and small details are constantly "bombing" : There are small shocks from time to time during the game (what surprise is so amazing!), such as playing the princess and suddenly having a photo with you to chat with you, or the actors are so vivid when they are parading! These small actually add to the entire play process (the atmosphere concentration of fun, satisfaction, and these are extremely high and great, really not cheating).

Q: Can ordinary people learn some tricks, such as the boss who opens a small paradise himself, or do the kind of scenic spot management?

A: How can you say that you can't? Not everyone has to smash the old nose and money! You can learn from other people's spirit of carefully thinking about tourists' psychology. Think about your place first. What troubles do you usually encounter when you come? Start from the most basic parking lot guide's chaotic direction that cannot be seen clearly…, unclear instructions and lost, to some service staff who like to take care of them and ignore them, are very cold and even sometimes feel unhappy and perform poorly and impatiently! These small problems are changed little by little, and we should treat people with our hearts, so that we can feel comfortable, relaxed and relaxed when we enter, and we can first achieve this satisfaction, comfort, relaxation and joy. The tourists are happy and don’t want to "return with satisfaction and feel that next time, I will still think of this good place to stay in a group, be happy, and no longer want to go out – unless there are other people who have extremely powerful skills but may not feel good. That way, that's not far from the impression, right, right, there is nothing wrong at all. I wonder how the number of thoughts, the standard of the number of roads is

Q: Disney has such a huge investment, for a smaller venue, um… it is just that the store with relatively small scale funds cannot be learned? Learning is just a waste of time? No use?

A: Don’t think so or be so absolute? It mainly depends on the core essence and find ways to do it! Small scale can start from the most critical and serious troubles and pain points of tourists; if you spend less money, you can spend more time on soft skills, such as service attitude and creativity. Well – if you don't have much money, think of more tricks and try your best to make tourists feel respected and experience novel fun… There is no discomfort during the play, and you will return happily and satisfied. This is the right way/the ultimate right way/the most real and useful (right, it's absolutely correct)

Personally, I think that creating -Grade does not necessarily mean turning yourself into another Disney. The key is to really put the needs and wants of tourists in the most important center point – you have figured out what tourists think, where the tourists are scratching and where they can comfortably solve the problem, what triggers their thoughts and emotions and how to firmly grasp them, and why people don’t want to leave… Even if you create a way to do better (the environment and the situation are limited, that’s right… the situation is just right, it’s great, it’s very good) and value fun… These… the final effect should not be much worse, but they may create other features in the unique environment! Work hard and do absolutely nothing! No problem, that's right! It's absolutely right.